Absolute Collagen’s JEDI Policy

OUR COMMITMENT

At Absolute Collagen, we believe everyone deserves to feel seen, respected and supported.

Justice, Equity, Diversity and Inclusion (JEDI) are more than policies on paper. They shape how we work, how we make decisions, how we serve our customers and how we show up in our communities.

This commitment applies across our operations, customer experience, partnerships and wider business practices. It is reflected in our policies, processes and everyday behaviours.

Our Executive Team has formally approved this commitment and is accountable for ensuring it remains embedded across the business. We make this commitment public because transparency matters, and progress is strongest when it is shared.

OUR VALUES

JEDI isn't just something we say — it's something we live. ACER is our guide for turning these principles into everyday action.

Authenticity: We empower everyone to be their true selves, creating a culture where authenticity and integrity build trust and lasting relationships with our team, customers, and community.

Collaboration: We believe great things happen together. By embracing teamwork, mutual respect, and diverse perspectives, we build stronger relationships and achieve better outcomes for our team, customers, and community.

Entrepreneurial: We encourage innovation, creativity, and initiative, empowering our people to challenge convention, embrace new ideas, and drive positive change.

Responsibility: As a B Corp-certified company, responsibility is at the heart of everything we do. We hold ourselves accountable to high social, environmental, and ethical standards, striving to make a positive impact every day.

WHAT WE STAND FOR

Justice

We actively identify, challenge and remove barriers, bias and inequity wherever they exist — because inclusion doesn't happen by accident.

Equity

We don't treat everyone the same — we treat everyone fairly. That means recognising where support is needed and taking action to provide it.

Diversity

We celebrate different identities, backgrounds, experiences and perspectives, and champion representation throughout our business.

Inclusion

We work to create environments where everyone feels valued, respected and able to belong.

HOW WE PUT THIS INTO PRACTICE

Whether you work here, shop here or partner with us, JEDI principles guide how we operate.

Operations

• Inclusive recruitment, onboarding, development and progression practices
• Zero tolerance for discrimination, harassment, bullying or victimisation
• Accessible policies and equitable support for employees
• Fair decision-making and opportunities for growth
• Inclusive and respectful communication across the business

Customers

• Treating every customer with fairness, dignity and respect
• Creating products, services and storytelling that reflect diverse experiences
• Listening to customer feedback to improve accessibility, representation and inclusion
• Striving to make every interaction welcoming and positive

Community

• Building responsible and ethical partnerships
• Supporting initiatives that promote equity, wellbeing and opportunity
• Championing greater representation across beauty and wellness
• Seeking opportunities to create positive impact beyond our business

WHO'S RESPONSIBLE?

Creating an inclusive culture isn't the responsibility of one team — it's everyone's responsibility.

Executive Team

• Approves and oversees this commitment
• Holds accountability for embedding JEDI principles across the business
• Reviews progress and drives continuous improvement

Leaders & Managers

• Model inclusive behaviours
• Make fair and informed decisions
• Address concerns promptly and respectfully

All Team Members

• Treat others with dignity and respect
• Speak up when something doesn't feel right
• Help create an environment where everyone feels welcome and valued

People Team

• Maintain fair and inclusive policies and practices
• Provide confidential support and reporting channels
• Partner with the EDI Committee to monitor progress and identify improvements

EDI Committee

• Champions JEDI principles across the business
• Provides feedback and recommendations
• Supports ongoing improvements to culture, policy and practice

RAISING CONCERNS

Everyone should feel safe speaking up.

Concerns can be raised confidentially and without fear of retaliation through:

• Line Managers
• The HR Team
• The EDI Committee
• Other established reporting channels

All concerns will be treated seriously, respectfully and appropriately.

REVIEW & ACCOUNTABILITY

Creating a more equitable, diverse and inclusive workplace is an ongoing commitment.

This statement is formally approved by the Absolute Collagen Executive Team, which is accountable for its implementation and oversight.

The commitment is reviewed annually to ensure it remains aligned with legal requirements, best practice, business needs and feedback from our employees, customers, community partners and EDI Committee.

Because doing the right thing isn't a one-off, it's something we commit to every day.

Last Updated: July 2026